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Rincon del Diablo Municipal Water District
Escondido, CA, United States (hybrid)
5 days ago
Department of Economic Security, State of Arizona
Phoenix, AZ, United States (hybrid)
25 days ago

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Rincon del Diablo Municipal Water District
Escondido, California, United States (hybrid)
5 days ago

Description

Under direction, provides technical support, system implementation, maintenance, troubleshooting, and related services for the District’s information technology systems; monitors system performance to ensure performance and reliability standards are met; responds to complex user support problems; performs the technical and complex tasks relative to information technology services and programs; performs related duties, as assigned.

  • Provides analytical support to District-wide technology programs in diverse technology areas including, but not limited to, business applications modification and maintenance, network or communications infrastructure design, implementation, and administration, telecommunications, and website development and management. 
  • Troubleshoots, diagnoses, and maintains complex enterprise network systems; monitors and maintains servers; ensures system integration for operability across multiple platforms and technologies. 
  • Monitors technology systems to evaluate reliability, conformance to performance metrics, and overall availability; tests, installs, implements, maintains, and modifies a diverse range of system hardware and software; confers with departments to determine needs and system configurations; defines and performs primary testing of enhancement/upgrades before release to users. 
  • Provides professional support to a diverse range of business applications; evaluates and creates programs or databases for processing data; schedules application installation and upgrades; and works with departments to automate manual processes. 
  • Designs and updates website front end systems; analyzes web content needs for departments and implements web-based products and applications; develops and maintains website policies and procedures; coordinates interdepartmental data sharing and system integration. 
  • Participates in enterprise systems security; installs system security hardware, software, and related devices; monitors security system to identify any breaches; activates procedures and responses to system security issues; provides recommendations to mitigate risk. 
  • Creates and manages employee access to computer systems, email, and various applications used by District employees; sets and resets employee passwords; audits employee usage of technology and equipment to ensure compliance with District policies; performs public records request searches of employee emails, documents, and files. 
  • Receives and manages work orders; troubleshoots and resolves enterprise system software, hardware, workstation, server, database, peripherals, and infrastructure issues. 
  • Conducts systems analysis in the design, implementation, maintenance, and upgrades of enterprise information system and related applications, utilities, hardware, and peripherals. 
  • Identifies system deficiencies or additional resource requirements; develops and implements modified or enhanced systems to increase their efficiency, reliability, and availability; implements, tests, and evaluates the effectiveness of solutions. 
  • Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends awards; administers contracts to ensure compliance with District specifications, budget, and service quality. 
  • Assists in the development and implementation of technology related protocols, policies, procedures, and operating standards. 
  • Conducts research and stays current on new trends and innovative solutions for technology programs; recommends new technologies to improve the operational technology effectiveness and services. 
  • Prepares and presents staff reports, and reports on special projects as assigned by the Director of Finance and Administration or other management staff. 
  • Performs related duties, as assigned.


Requirements

Education: 

  • Equivalent to a bachelor’s degree from an accredited four-year college or university with major coursework in computer science, information systems. or a related field. 

Experience: 

  • Two (2) years of progressively responsible experience providing professional support to information systems in assigned program area. 

Licenses and Certifications: 

  • Possession of, or ability to obtain, a valid California driver’s license by time of appointment.

Job Information

  • Job ID: 68010518
  • Workplace Type: Hybrid
  • Location:
    Escondido, California, United States
  • Company Name For Job: Rincon del Diablo Municipal Water District
  • Position Title: Information Technology Analyst
  • Job Function: IT/IS Analyst
  • Job Type: Full-Time
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 2-3 Years
  • Required Travel: None
  • Salary: $77,796.00 - $105,024.00 (Yearly Salary)
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