Description

About UMass Amherst

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.

Job Summary

Installs, maintains, operates, repairs and/or initiates repairs on building systems such as, but not limited to, clock systems, card access systems, security systems, fire alarm systems, communication equipment, and their related devices and performs other related work as required. Employing the use of specialized testing and monitoring, diagnostic equipment; works synchronously with Contractors, Engineers, Control Technicians, etc. maintaining the building systems integrity. Exercises functional supervision of other employees of lower grade performing related repair and maintenance activities.

Essential Functions

• Inspects, maintains, repairs Campus Card Access, Fire Alarm Systems, Security Systems and their related components, including but not limited to, electric controls, electro-mechanical controls, and computer software programs. Instructs, advises, and mentors employees and technicians in the operation and maintenance of the above systems.
• Acts as a first responder inspecting, testing, trouble shooting, repairing and initiating repairs on Fire Alarm Systems, Card Access Systems, Security Systems to Federal, state and local codes. This requires using electrical testing, electronic testing, and micro-processor diagnostic equipment. Interacts with contractors and campus customers relating to the operation, maintenance and repair of various security, fire alarm, clock controls systems and related HVAC control components.
• Provides preventive maintenance services, complying with Federal, state, and local codes on electric, electronic, and electro-mechanical controls. Documents work performed in the equipment maintenance history file. Utilizes computer programs that operate, maintain, and adjust building fire alarm security and card access systems.
• Maintains and develops operational, procedural and emergency response standards for the Security System, Card Access, Fire Alarm Systems, and their related equipment. Provides timely systems failure notification and repair response, minimizing equipment down time. This requires using micro-processor and diagnostic equipment.
• Assists Engineering staff in drawing reviews, inspections, and troubleshooting as part of the commissioning of a new Security System, Card Access, and Fire Alarm System, respective equipment, upgrades and equipment replacement, and associated software support.
• Drives a motorize vehicle around campus to various campus buildings.
• Identifies door access calls and determines if it is mechanical or electrical.
• Drill or cut holes through floors, walls, or ceilings containing asbestos in performance of work assignments.
• May exercise functional supervision over employees of a lower grade
• Practices and promotes excellent customer service in the workplace and exhibits a clear commitment to the diverse needs of customers.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Current, valid Massachusetts Master, Journeyman, Systems Contractor or Systems Technician Electrical License.
• Possession and maintenance of a current, valid Class D Driver's License.
• Asbestos Abatement worker CERT. (within six (6) months of date of hire).
• Department of Public Safety Certificate of Clearance.
• Achieve C-Cure training (within one (1) year of date of hire).
• Basic knowledge of the Fire Alarm, Security and Card Access Systems.
• Ability to provide off-shift coverage as requested.
• Thorough knowledge of fundamental principles of electricity and of electronics.
• Considerable knowledge of the principles, methods, techniques, practices, materials and tools used in the Security Systems, Card Access and Fire Alarm trade.
• Working knowledge of Massachusetts Electrical & NFPA Codes and their applications.
• Working knowledge of the general and unique hazard and safety precautions associated with the Electrical, Fire Alarm, Security and Card Access trades.
• Ability to read, interpret and work from plans, sketches and oral instructions.
• Ability to make basic assessments of time and materials required to work assignments.
• Ability to stand and work for long periods of time in enclosed, hot, moist spaces, work with a respirator on, climb ladders and work from scaffolding.
• Ability to supervise and instruct helpers in Security System, Fire Alarm System, and Card Access tasks.
• Ability to maintain accurate records, logs, etc.
• Skill and knowledge to interpret blueprints, schematics, elementary diagrams, logic diagrams associated with Security Systems, Fire Alarm Systems, Card Access Systems; the ability to generate, implement, understand and respond to verbal and written instructions.
• Knowledge of safety practices, preventive maintenance practices and the operation of standard testing equipment.
• Ability to frequently lift and carry objects of 50-75 lbs.
• Skill in using the hand, power and measurement tools of the trade.
• Skill and ability to work independently and with others.
• Experience with computer programs, such as word processing and spreadsheets.
• Ability to learn and use new programs (i.e. Card Access & Tririga), and to change systems programming as required.

Additional Details

This is a maintenance function, which includes overtime, returning to work between shifts when directed or called. It is your responsibility to update the service desk with your current phone number.

Work Schedule

Tuesday to Saturday; 3pm to 11pm.

Salary Information

• Special Recruitment Rate: Grade 17, Step 6.
• Non-Exempt Salary Range

Special Instructions to Applicants

Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

Advertised: Oct 16 2025 Eastern Daylight Time
Applications close: Jan 16 2026 Eastern Standard Time